Who are Asset Collections & Investigations Regulated by?

We are authorised and regulated by the Financial Conduct Authority (“FCA”).

ACI is also a member of the Credit Services Association (CSA) and we subscribe to their Code of Practice. If you believe we have breached this code at any point, you can contact them to log your concerns. A copy of the code, including details of how you may refer your complaint to the CSA, is available on their website www.csa-uk.com