FAQs

Home > FAQs

Payment Options

No matter what your financial situation is, we want to help. Our team are committed to working with you to agree a suitable repayment plan. Please contact us on 01253 531250 to discuss this and we will work with you.

You can make a payment or set up a repayment plan using any of the methods below. We will only ask you to repay what you can afford. Sometimes this might involve reviewing your incomings and outgoings. Our focus is on finding you the most suitable repayment solution.

Pay via our Online Portal: https://assetcollections.uk/payment

Pay via the telephone: 01253 531250

Pay via the bank/standing order: Account Number: 48848042 Sort Code 60-00-01 (quote your ACI reference number when you make a payment.)

Pay via cheque or postal order: Asset Collections & Investigations, Unit 10, Whitehills Business Park, Whitehills Drive, Blackpool, Lancashire, FY4 5LW

 

Category: Payment Options

Our details to make a payment via the bank/standing order are:

Account Number: 48848042

Sort Code: 60-00-01

Please ensure you quote your ACI reference number when you make a payment.

Category: Payment Options

GB80RBOS83273400629882

Category: Payment Options

Our online portal is a simple way to set up an affordable repayment plan or make a one-off payment. You can also complete an Income and Expenditure form which allows us to assess your affordability and view your account details. Please use the following link: https://assetcollections.uk/login

To log in, you will need your customer reference number, date of birth, post code and customer pin number. You will find your reference and pin on all correspondence.

Category: Payment Options

Yes, you can make one off payments towards your account which will reduce the amount you owe.  However we would like to agree a more formal long term repayment plan based on your affordability – this option allows automatic repayments to be made towards your account on or around your pay day. If you have any questions about setting up a repayment plan, please contact us on 01253 531250 and one of our Customer Care Agents will guide you through the process and come to a solution that works for you.

Category: Payment Options

Yes, you can track payments using our online portal – this allows you to see all payments that have been made towards your account and provides you with balance updates. If you would like more information regarding your balance or payments which have been made, please call us on 01253 531250 and we will be happy to assist you.

Load More

Have we contacted you?

If we have contacted you, it may be regarding an outstanding debt. Contact Us

Set up a Payment Plan

There are lots of ways you can make payments to start reducing your debt. Pick the one most convenient for you. Offer of Payment

Are you in financial difficulty?

Visit our portal to view your account balance, make a payment, set up an arrangement, complete an Income & Expenditure form and update your contact information. Online Portal